Shipping and Returns

Shipping Policy

Ayarna ships to the United States and internationally. Please allow 2-3 business days for processing. For domestic delivery, allow 3-5 business days until receipt, and for international shipping, please allow up to three weeks (though it will probably take less time). Items ordered together may not arrive in the same box. Orders are shipped via USPS Ground, USPS Priority mail, UPS and DHL. Once you have placed your order, you will receive a confirmation e-mail. When your order ships, you will receive another confirmation e-mail with your delivery confirmation number.

Once an order leaves our warehouse and is marked as delivered, Ayarna is not responsible for replacing it due to theft or if it goes missing. If you are concerned about porch piracy, we highly recommend you email us to require a signature upon delivery. We are happy to add that to your order! Email us at info@ayarna.com.

For international orders, please understand we cannot be responsible for lost or missing orders. All applicable duties, tariffs, and customs fees are the customer's responsibility. Ayarna does not refund shipping for orders returned as rejected because of custom fees.

Return Policy

We want you to be happy! If you are unhappy with your order, please contact us at orders@ayarna.com within 7 days of delivery to obtain refund or exchange authorization. Purchases may be exchanged or refunded if unused, unwashed, undamaged, and in original packaging with original tags. 

Items marked SALE are non-returnable, unfortunately.

We are not able to reimburse shipping costs. The customer pays shipping costs for any returned item(s). Refund or exchange request will be denied if not received within 14 days of purchase. 

Please use trackable shipping with insurance, as we are not responsible for lost packages of returned items. 

To return your item(s): 

1. Send an e-mail to orders@ayarna.com. 
2. Return the items to the provided address. 
3. Once your package is received, we will send you an email and make the exchange or refund.

Return Address

Ayarna
1085 Warburton
Suite 311
Yonkers, New York 10701

Any questions? Feel free to get in touch at info@ayarna.com.